Last updated: February 5, 2026
By accessing or using the NoteX platform, mobile application, and related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
If you do not agree to these Terms, you must not access or use the Service.
NoteX is an enterprise notification platform that enables businesses to communicate directly with their clients through push notifications, in-app messaging, and rich media content. The Service includes:
You must be at least 16 years old to use the Service. By creating an account, you represent that you meet this age requirement and that all information you provide is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
Business accounts grant access to the dashboard, client management, and notification features. The account holder is responsible for all content sent through the platform and for ensuring compliance with applicable laws.
New business accounts may be eligible for a 14-day free trial. During the trial period, you have access to all features of your selected plan. No credit card is required to start a trial.
After the trial period, you will be billed according to your selected plan on a monthly or annual basis. All fees are non-refundable except as expressly stated in these Terms or required by law.
You may upgrade or downgrade your plan at any time. Upgrades take effect immediately, and you will be charged a prorated amount. Downgrades take effect at the end of your current billing cycle.
You may cancel your subscription at any time. Upon cancellation, your account will remain active until the end of your current billing period. After that, your account will be downgraded to a limited free tier.
You agree not to use the Service to:
You retain ownership of all content you create, upload, or distribute through the Service ("Your Content"). By using the Service, you grant NoteX a limited, non-exclusive license to process, store, and deliver Your Content solely for the purpose of providing the Service.
The Service, including all software, designs, trademarks, and documentation, is owned by NoteX and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written permission.
Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you acknowledge that you have read and understand our data practices.
For business accounts processing client data, you are the data controller and NoteX acts as the data processor. You are responsible for ensuring you have proper consent from your clients before sending notifications.
We strive to provide 99.9% uptime for the Service. However, we do not guarantee uninterrupted or error-free operation. We may perform scheduled maintenance with advance notice. We are not liable for temporary unavailability due to maintenance, updates, or factors beyond our control.
To the maximum extent permitted by law, NoteX shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claims arising under these Terms shall not exceed the amount you paid to NoteX in the twelve (12) months preceding the claim.
You agree to indemnify and hold harmless NoteX, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
We may suspend or terminate your account if you violate these Terms, engage in prohibited activities, or fail to pay applicable fees. Upon termination:
Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in San Francisco, California. You waive any right to a jury trial or class action.
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.
We may update these Terms periodically. We will notify you of material changes via email or through the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
For questions about these Terms, contact us at: